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 Job Requests

Benefits of Job Requests

Technical Specifications

How Job Requests Works

System Requirements

Screenshots

Product Brochure

Feature Highlights

 

Job Requests is an add-on module to AMPRO that allows operating departments around your company to request work directly into AMPRO, where Engineering/Maintenance will create Jobs if required.

Remove the worry and drama of a paper based system where your job requests go missing, get forgotten about, or the “I phoned them yesterday with that problem” syndrome. Job Requests is quick and direct. Follow the status of all job requests from the easy to use interface. Make notes and/or comments about the Job Request and/or Job which are added as Journals.

This easy to use, yet powerful and functional software makes light work of organising your day to day job requests.

Job Requests is included in the AMPRO demonstration which can be downloaded here or you can request a CD here.


Benefits of Job Requests

- Job Requests has been designed to be simple and easy to use allowing anyone in your organisation to quickly enter work requests.

- Removes the worry and drama of a paper based system where your job requests go missing, get forgotten about, or the “I phoned them yesterday with that problem” syndrome.

- Job Requests is quick and direct, yet powerful and functional and makes light work of organising your day to day job requests.

- Let your users monitor their work requests progress through each stage right up to completion.


How Job Requests works

1. A request is created in Job Requests, it then appears in the job request listing in AMPRO. The AMPRO operator is automatically notified that a new job request has been added.

2. The job request is authorised allowing work to proceed.

3. If required, a job is created in AMPRO from the job request and the work is carried out.

4. The job is completed and the requester is notified accordingly. During this process the requester is kept informed about the progress of their job request automatically.


Screenshots (click for larger view)

            


Job Requests Feature Highlights

- Have control over who is authorised to create jobs from the job requests. This feature will ensure double-up work is reduced and trades have a single point of access to ensure they get the correct information when carrying out job requests.

- Have AMPRO automatically notify you when new job requests have been added and email the requester when changes are made to their job request. All correspondence between AMPRO and Job Requests is recorded.

- As changes are made in AMPRO to the job, the requester is kept up to date in Job Requests by live updates back to the requester. This reduces the number of phone calls to find out the status of job requests.

- Have the ability to report on job requests and print and export to most common file formats (PDF, Excel, etc). Run reports showing your own job requests or your departments job requests or all job requests.

- Use the in-built filters to show job requests at the various stages of completion (not actioned, to be authorised, job raised etc.). You also have the ability to view only your job requests, your department’s job requests, or all job requests.


Job Requests Technical Specifications

The Research and Development department is made up of committed developers who know the importance of staying abreast of the latest developments in software and procedures to bring you the best possible products.

Job Requests is a Microsoft® Windows® based application utilising Client/Server methodologies to increase system performance and efficiency. Job Requests can be installed over a network on any number of client computers with the AMPRO database installed on a network server or client computer.

Job Requests uses Crystal Reports™ as its reporting engine and enables you to export your reports into many different formats. Job Requests allows you to use Crystal Reports™ to develop your own custom reports which can be seamlessly integrated into Job Requests.


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